How to Login and Verify Account in Exness

How to Login and Verify Account in Exness


How to Login to Exness


Login to Exness

1. Visit exness.com and click "Sign in", The new form will appear
How to Login and Verify Account in Exness
2. Enter your email address and password that you registered to log into your account with and click "Continue"
How to Login and Verify Account in Exness
3. After logging to your Personal Area successfully. From My Accounts, click the account’s settings icon to bring up its options.

If you dont have any account, watch this post: how to create a trading account
How to Login and Verify Account in Exness
4. Select Account information and a pop-up with that account’s information will show up. Here you will find the MT4/MT5 login number and your server number.
How to Login and Verify Account in Exness

Note that in order to log in to your trading terminal you need your trading password as well which is not displayed in the Personal Area. If you have forgotten your password, you may reset it by clicking Change trading password under settings as seen earlier. Login information like MT4/MT5 login or server number are fixed and cannot be changed.

If you want to trade right on your browser. Click "Trade" -- "Exness Terminal"
How to Login and Verify Account in Exness


Login to Trading Platform: MT4

Logging into your MetaTrader 4 trading terminal is easy. Just have your forex account number, password, and server details ready.

If you want to trade right on your browser, click "Trade" -- "MT4 WebTerminal"
How to Login and Verify Account in Exness
You will see the new page as below. It shows your Login and Server, you just enter your password and click "Ok".
How to Login and Verify Account in Exness
Now you can trade on MT4
How to Login and Verify Account in Exness

Login to Trading Platform: MT5

Logging into your MetaTrader 5 trading terminal is easy too. Just have your forex account number, password, and server details ready.

If you want to trade right on your browser, click "Trade" -- "MT5 WebTerminal"
How to Login and Verify Account in Exness
You will see the new page as below. It shows your Login and Server, you just enter your password and click "Ok".
How to Login and Verify Account in Exness
Now you can trade on MT5
How to Login and Verify Account in Exness


How to Recover your Exness password

The steps needed depends on which type of password you want to recover:

  • Personal Area Password
  • Trading Password
  • Read-Only Access
  • Phone Password (Secret Word)


Personal Area Password:

This is the password used to log into your Personal Area.

1. Visit exness.com and click Sign In.
How to Login and Verify Account in Exness
2. Select I forgot my password.
How to Login and Verify Account in Exness
3. Enter the email address used to register with Exness, tick I’m not a robot, and click Continue.
How to Login and Verify Account in Exness
4. Depending on your security type, you will be sent a verification code to your email to enter in this next step. Click Confirm.
How to Login and Verify Account in Exness
How to Login and Verify Account in Exness
5. Enter a new password twice
How to Login and Verify Account in Exness
6. Your new password is now set; you only need to use it when logging in to finish.


Trading Password:

This is the password used to log into a terminal with a specific trading account.

1. Log in to your Personal Area, and click the cog icon (dropdown menu) on any trading account in My Accounts, then select Change Trading Password.
How to Login and Verify Account in Exness
2. Enter the new password, following the rules detailed beneath the pop-up window, then click Change Password.
How to Login and Verify Account in Exness
3. Depending on your security type, you will be sent a 6-digit verification code to enter in this next step, though this will not be necessary for a Demo account. Click Confirm once done.

4. You will receive notification that this password has been successfully changed.


Read-Only Access:

This password allows limited access to a trading account to a third party, with all trading disabled.

1. Log in to your Personal Area, and click the cog icon (dropdown menu) on any trading account in My Accounts, then select Set read-only access.
How to Login and Verify Account in Exness
2. Set a password, following the rules detailed, and ensure it is not the same as your trading password or it will fail. Click Confirm when complete
How to Login and Verify Account in Exness
3. A summary including the server, login, and read-only access password will be displayed. You can click Copy credentials to save these to your clipboard.

4. Your read-only access password has now been changed.


Phone Password (Secret Word):

This is your secret word, used to verify your identity on our Support channels; via Live Chat or telephonically.

Your secret word, set when you first registered, cannot be changed so keep it safe. This is to protect our clients from identity fraud; if you have lost your secret word, contact Support via Live Chat for further assistance.

I’ve entered my 6-digit verification code incorrectly too many times, and I’m locked out now.

Not to worry, you will be temporarily locked out but you may try to complete this action again in 24 hours. If you would like to try again sooner, clearing your cache and cookies may help but do note this is not guaranteed to work.


I can’t login to my Exness Personal Area

If you are having difficulty logging in to your Personal Area (PA), here is a checklist for you to go through:
  1. Make sure you are using the correct and complete email address used during registration to log in to the Exness website.
  2. Use the PA password to log in. Not to be confused with your trading account passwords. If you have forgotten your PA password, click here to recover.
  3. Check your keyboard settings and your Caps Lock, as passwords are case-sensitive.
  4. Check for any extra spaces you may have entered unintentionally. If you are using copy-paste to enter your credentials, try to enter it manually.
  5. Finally, make sure you haven’t requested for this PA to be terminated in the past. If you have, you won’t be able to re-use it. Register a new PA under a different email address to proceed.
If you are still having issues, don’t hesitate to contact our Support Team.



How to Verify account in Exness

When you open your Exness account, you have to complete an Economic Profile and submit Proof of Identity (POI) and Proof of Residence (POR) documents. We need to verify these documents to ensure that all operations on your account are performed by you, the genuine account holder to ensure compliance within both financial regulations and the law.

Watch the steps below to learn how to upload your documents to verify your profile.


How to Verify account

We have prepared a guide for you to make sure you succeed in this document upload process. Let’s get started.

To begin, login to your personal area on the website, click "Become a Real Trader" to complete your profile
How to Login and Verify Account in Exness
Enter your phone number and click "Send me a code" to confirm your phone number.
How to Login and Verify Account in Exness
Enter your personal information and click "Continue"
How to Login and Verify Account in Exness
Now you can either make your first deposit by selecting "Deposit now" or continue verify your profile by selecting "Complete Verification"
How to Login and Verify Account in Exness
Complete full verification of your profile to break free from all deposit and trading limitations
How to Login and Verify Account in Exness
After completing full verification, your documents will be reviewed and your account are automatically updated.
How to Login and Verify Account in Exness

Verification Document Requirement

Here are the requirements for you to keep in mind while uploading your documents. These are also displayed on the document upload screen for your convenience


For Proof of Identity (POI)

  • Document provided must have the clients full name.
  • Document provided must have a photo of the client.
  • Document provided must have the clients date of birth.
  • Full name must match the name of the account holder and the POI document exactly.
  • Client’s age should be 18 or above.
  • The document should be valid (at least one month of validity) and not expired.
  • If the document is two-sided, please upload both sides of the document.
  • All four edges of a document should be visible.
  • If uploading a copy of the document, it should be of high quality.
  • The document should be issued by the government.

Accepted Documents:
  • International Passport
  • National Identity Card/Document
  • Driver’s Licence
  • Permanent residence card

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf


For Proof of Residence (POR)

  • The document should have been issued within the past 6 months.
  • Name displayed on the POR document must match the full name of the Exness account holder and POI document exactly.
  • All four edges of a document should be visible.
  • If the document is two-sided, please upload both sides of the document.
  • If uploading a copy of the document, it should be of high quality.
  • The document should contain the clients full name and address.
  • The document should contain the issue date.

Accepted Documents:
  • Utility bill (electricity, water, gas, Internet, landline telephone)
  • Recent bank statement.
  • Local tax bill
  • Reference letter from your bank (located within your country of residence)

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf
 

Please take special care as there are many documents (payslips, university certificates, for example) that are not accepted; you will be informed if a submitted document is not acceptable and are permitted to retry.

Verifying your identity and address is an important step that helps us to keep your account and financial transactions secure. The verification process is just one of a number of measures that Exness has implemented to ensure the highest levels of security.


Examples of incorrect documents uploaded

We have listed a few incorrect uploads for you to take a look at and see what is considered unacceptable.

1. Proof of Identity document of an under-age client:
How to Login and Verify Account in Exness
2. Proof of Address document without the name of the client
How to Login and Verify Account in Exness


Examples of correct documents uploaded

Let us take a look at a few correct uploads:

1. Driver’s license uploaded for POI verification
How to Login and Verify Account in Exness
2. Bank statement uploaded for POR verification
How to Login and Verify Account in Exness
Now that you have a clear idea of how to upload your documents, and what to keep in mind - go ahead and complete your document verification.

Frequently Asked Questions (FAQ)


What if my documents do not meet the requirements listed?

In the case that your documents do not satisfy the requirements outlined above, please contact our Support Team so that consultation on verifying your documents can be arranged.


How can I check if I am fully verified?

When you log in to your Personal Area, your verification status is displayed at the top of the Personal Area.
How to Login and Verify Account in Exness


How can I find out how much time I have to verify my profile?

From the time of your first deposit, you are given 30 days to complete profile verification which includes verification of identity, residence and economic profile.

To make it easier for you to keep track, the number of days left for verification is shown in the form of a notification, in the comfort of your Personal Area, to act as a reminder every time you log in.

Here is an example:
How to Login and Verify Account in Exness


What happens if you don’t verify your profile?

Limitations are placed upon any account yet to complete the profile verification process, with limitations lifted progressively as more steps in the verification are completed.
  1. With a registered email address, phone number and personal information, a maximum deposit of up to USD 2 000 (per Personal Area) is allowed).
  2. With Proof of Identity verified, a maximum deposit limit of up to USD 50 000 (per Personal Area), with the ability to trade.
  3. With Proof of Residence verified, all limitations are lifted as the profile is considered fully verified.
There is a 30-day limit to complete profile verification from the time of your first deposit. If your profile verification is not complete within 30 days, deposits, transfers, and trading functions will not be available until the verification process is completed.
 

Note that the 30-day time limit applies to partners from the moment of their first client registration, while withdrawal actions for both partner and client are disabled in addition to deposits and trading after the time limit.

Some payment methods are completely unavailable during this 30-day period. These payment methods require a fully verified profile:

  • Bank cards
  • Crypto wallets
  • Perfect Money


Can I verify another profile with the same documents?

If you decide to open a second account with its own Personal Area, you are permitted to use the same documentation that was used to verify your existing accounts. Please note the usage rules of this account still apply, so this account holder must be the verified user.
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